Product: Vminnovations Customer Care Clear all filters (0 of 11 reviews match)
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It was a product for an Easy Set pool, so I called VMInnovations to see if they were the retailer I dealt with. The gentleman in Customer Service was very helpful and nice explaining that although I had made a purchase from them through Wal-Mart, it was not for the...
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VMInnovationsCares
VMInnovationsCares
VMInnovations Verified Representative

I am so glad we were able to help you work through your issue. We look forward to having you as our customer!

5.0
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Vminnovations Customer Care
I liked
  • Customer service
#1342256
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VMInnovations - They're a joke, put low pricing to lure customers

Falsely say they have item its just to use your money and then tell you item is not available
Product
Vminnovations Customer Care
#1259961
I would of gone to my local Sears if we had one to try and get that tool. I cannot believe that Husqvarna would allow this to happen to not only me but to many other people from what im finding out! I said i would give Husqvarna a try and i did! I will never do buisness with Husqvarna or VM Innovations...
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2.1
Product
Vminnovations Customer Care
#1184167
I refused delivery and was told on 5 different occasions that VM Innovations has 24-72 hours to respond....I am at 216 hours now and counting. Gotta love AMEX though.... called them after 10 calls to VM Innovations....charges have been refused....make sure you use...
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Vminnovations Customer Care
#1166333
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VMInnovations - Excellent CSR

I contacted VMInnovations to get documentation paperwork and the representative was knowlegeable and very courteous and he made sure i received the information i requested
5.0
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Vminnovations Customer Care
#1108154
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Vminnovations Customer Care Review

I'm happy with my purchase, from vminnovations. It was what I ordered and it came when they said it would and their customer service, was great and very informative. Give them a chance if you need something for your sounds in the car. Prices are great too!
4.9
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
Product
Vminnovations Customer Care
#1023184
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Vminnovations Customer Care Review

Worst customer service ever experienced . Their exchange is so close to fraud I would not recommend anyone purchase from them even if the price us great when it breaks good luck.
Product
Vminnovations Customer Care
#921740
Ordered a pool pump from them.It came quick, but died after only 2 days. They listed themselves as having a 60-day return policy and excellent customer service. Instead of honoring their return policy, to swap out the defective unit for a new unit, like any other...
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1.0
Product
Vminnovations Customer Care
I didn't like
  • Does not honor return policy
#899233
Ordered a pool from a Walmart website, Very tiny letters stating that it would be sent by VM Innovations. Delivered between 7-19-21st-16. Did not get it until 7-25-16. Box all mangled and left on my porch. In the mean time Walmart had and a 14$ price drop, and I...
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1.0
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Vminnovations Customer Care
#888801
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VMInnovations - Nothing but good things to say
I ordered an inflatable tandem kayak and received it the Thursday before Memorial day (a day early!).Once we got the inflating figured out, we realized the inflatable seats would not offer the support my husband needs. I deflated it, packed it all back up and started...
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5.0
Product
Vminnovations Customer Care
I liked
  • Being treated well by cs
  • Matt and quinton in cs were great
  • Price
I didn't like
  • That the kayak could not work for us
#857313