This is a continuation of my disappointment in VMInnovations. I am currently on my 3rd slide one was replaced the other two I purchased.
This last one I purchased at the end of the season last year there was no point in opening it. We just inflated it and have only used it for 2 weeks and only allowing little children under 50 lbs on it. Yet again the foothold split and deflated.
I contacted VMInnovations and got the standard response of being past the month warranty which I understand but considering this is my 3rd slide you would think they would back up their product regardless. I am so very disappointed...
Product or Service Mentioned: Intex Recreation Pool Slide.
Reason of review: Poor customer service.
Monetary Loss: $100.
Preferred solution: Let the company propose a solution.
I didn't like: Extremely disappointed.