Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time

I went to the JohnDeere (aka Pape Machinery ) I spoke with the mechanics about my "Husqvarna" saw. I was told that it was not a " Husqvarna" it was a Sears saw.

Husqvarna aquired a "ton" of saws and slapped on the Husqvarna name. I was told to make that saw run i will need a special carb tool that they will not sell you. I then asked the salesperson to point me to the Sthil saws. At that time i bought one.

When i got home i called VMInnovatios and asked if they could sell me this tool? They told me no, that i need to take it to my local Husqvarna Dealer. I would of gone to my local Sears if we had one to try and get that tool. I cannot believe that Husqvarna would allow this to happen to not only me but to many other people from what im finding out!

I said i would give Husqvarna a try and i did! I will never do buisness with Husqvarna or VM Innovations again!

Review about: Vminnovations Customer Care.

Reason of review: Poor customer service.

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